Devon Home Choice news and updates 

Coronavirus (COVID-19)

Advertising of properties on Devon Home Choice

Please note that due to the ongoing effects of the Coronavirus there may continue to be some differences in the way that homes are advertised and let. Some homes may be advertised with priority being given to homeless households. Some properties may be withdrawn from advertising where they are required for emergency accommodation.

The process by which properties are offered and let to applicants currently might not be the same as prior to Covid 19. This is to ensure that both you and officers are complying with government guidelines and reducing the risk of transmission. This might lead to same delays in the letting process which will be explained to you at the time if successful in your bid.

Please see individual local authority and landlord websites for further information, links can be found on the Partners page of this website.

There may also be fewer staff available in Local Authorities to process applications and changes. To help with continuing their service delivery, applicants are encouraged, if possible, to:-

• Please apply online, rather than by paper application, because it will be more likely to be processed at this time;
• If your communications preference is currently by letter, please consider changing it from letter to email and ensure that your email address is up-to-date; and
• Please either screenshot or scan; then email to the Devon Home Choice team of your local authority; the completed application forms and/or proofs of evidence e.g. Health & Wellbeing forms, Supporting Evidence forms, letters, etc.

​Email addresses can be found in the Contact Us page of this website.

Are you Rent ready?

Homes with extra support – also known as ‘extra care’ housing

Extra care housing allows people to live independently in their own homes, with the added benefit of flexible, on-site care and support.

Please click here to watch a video in which residents around the country talk about their experience of extra care and the different ways in which it can improve wellbeing and the quality of life as they get older.

If you are interested in schemes similar to those featured in the video, please contact your local council for further details.

Devon Home Choice customer survey feedback result:

Click here for the feedback result
 

Rent in advance

Almost all partner landlords in Devon Home Choice require successful applicants to pay rent in advance. This could be up to 8 weeks rent regardless of whether you have your rent covered by Housing Benefit.

Please think about saving to cover the rent in advance needed as soon as possible in case you are offered a property. You could have an offer withdrawn if you cannot provide the rent in advance.

Social Housing Fraud

Please click here for the Devon Home Choice Social Housing Fraud Statement.