Coronavirus (COVID-19)

Advertising of properties on Devon Home Choice

Please note that due to the restrictions in place due to the Coronavirus not all landlords or local authorities will be advertising properties whilst the lockdown is in force. There will therefore be fewer properties than usual being advertised and many may be advertised with priority being given to homeless households in order to deal with the unprecedented demand for temporary accommodation at this time.

There will also inevitably be delays in landlords being able to let properties which are currently being advertised or in the shortlisting process. Some properties may be withdrawn from advertising where they are required for emergency accommodation.

Please see individual local authority and landlord websites for further information, links can be found on the Partners page of this website.

There may also be fewer staff available in Local Authorities to process applications and changes. To help with continuing their service delivery, applicants are encouraged, if possible, to:-

• Please apply online, rather than by paper application, because it will be more likely to be processed at this time;
• If your communications preference is currently by letter, please consider changing it from letter to email and ensure that your email address is up-to-date; and
• Please either screenshot or scan; then email to the Devon Home Choice team of your local authority; the completed application forms and/or proofs of evidence e.g. Health & Wellbeing forms, Supporting Evidence forms, letters, etc.

​Email addresses can be found in the Contact Us page of this website.

Are you Rent ready?

Homes with extra support – also known as ‘extra care’ housing

Extra care housing allows people to live independently in their own homes, with the added benefit of flexible, on-site care and support.

Please click here to watch a video in which residents around the country talk about their experience of extra care and the different ways in which it can improve wellbeing and the quality of life as they get older.

If you are interested in schemes similar to those featured in the video, please contact your local council for further details.

Devon Home Choice customer survey feedback result:

Click here for the feedback result
 

Rent in advance

Almost all partner landlords in Devon Home Choice require successful applicants to pay rent in advance. This could be up to 8 weeks rent regardless of whether you have your rent covered by Housing Benefit.

Please think about saving to cover the rent in advance needed as soon as possible in case you are offered a property. You could have an offer withdrawn if you cannot provide the rent in advance.

Social Housing Fraud

Please click here for the Devon Home Choice Social Housing Fraud Statement.